PERSONAL INFORMATION

“Personal information” is information identifying you as an individual, or could reasonably be used to identify you and is collected by Nurolac Pakistan. Examples of personal information include your name, your postal address and your telephone number. “Personal information” does not include information that is aggregated with other users’ information (other than members of your household) or is anonymized and not associated with you or your household, such as your device or usage information.


HOW DOES NUROLAC PAKISTAN COLLECT PERSONAL INFORMATION?

Nurolac Pakistan collects information in a quite different way: 

  • Information you submit or choose to provide. Nurolac Pakistan collects Personal Information that you enter into data fields on Nurolac Pakistan Websites

Information you give us permission to collect from you or another source

  • Through our websites and mobile apps

  • From your participation in Nurolac Pakistan programs or clinical trials

  • From third party service providers

  • From industry and patient groups and associations

  • Automatically from devices you use to connect to our Services (See “Cookies and Other Tools” below)

  • From public sources including, but not limited to, social media and other websites that enable social sharing

  • Information from government agencies, public or third-party information sources

From time to time, we may use or augment the personal information we have about you with information obtained from other sources, such as public databases, social media platforms and other third parties. We may also combine information we get from a third-party with information we already have, and may combine information that we have collected offline with information we collect online. To protect your privacy, you should not provide Nurolac Pakistan with any information that is not specifically requested.

You may also give us permission to access certain personal information maintained by other service providers. For example, linking your social media or Google account to Nurolac Pakistan allowing us to obtain information from those accounts (such as your friends or contacts). The information we obtain from these services often depends on your settings or the applicable provider’s privacy policies, so please check those policies before granting Nurolac Pakistan access. You agree that we are not responsible for any acts or lapses by these social media service providers.

If you choose to submit any personal information relating to other people, you represent that you have the authority to do so and authorize us to use the information in agreement with this Privacy Policy.


SORTS OF INFORMATION NUROLAC PAKISTAN COLLECTS

  • Contact information and preferences (for example name, email address, mailing address, phone number, and emergency contact information)

  • Biographical and demographic information (such as date of birth, age, gender, ethnicity, marital status, and sexual orientation)

  • Health and medical information (such as medical insurance details, information about physical and mental health conditions and diagnoses, treatments for medical conditions, genetic information, family medical history and medications an individual may take, including the dosage, timing, and frequency, pregnancy status and due date) we collect in connection with managing clinical trials, conducting research, distributing and marketing our products, and expanded access programs.

  • Information regarding parents or legal guardians

  • Payment-related information we need to complete a transaction (such as credit card number and financial account information)

  • Personal Information provided on Business Reply Cards to enroll in programs or Services

  • Information provided for Sweepstakes, Coupons, or Giveaways

  • Username and password that you may select in connection with establishing an account on our websites or mobile apps

  • Your photograph, social media handle or digital or electronic signature

  • Publicly available information

  • Internet activity, such as your Internet Protocol (“IP”) address, browsing history, your search history and information on your interaction with the Services and our advertisements

  • Device information

  • Geolocation data, e.g., your physical location or movements (See “Cookies and Other Tools” below)

  • Implications drawn from other personal information listed above, to create a profile reflecting your preferences, characteristics, psychological trends, behavior, attitudes, intelligence, abilities and aptitudes

  • If you are accessing Nurolac Pakistan website, you may also choose to provide us with location data. To protect your privacy, you should not provide Nurolac Pakistan with any information that is not specifically requested

  • Any adverse event information

If you are a healthcare professional, we may also collect:

  • Professional credentials, educational and professional record, institutional and government affiliations, information included on a resume or curriculum vitae, education and work record (such as work experience, education and languages spoken)

  • Information about the Nurolac Pakistan programs, products and activities with which you have engaged

  • Details about our interactions with you, your recommending of our products and the agreements you have executed with us

  • Any information you choose to provide about yourself or your household

  • Information collected in connection with Nurolac Pakistan hosted events or activities you attend or participate in

  • Professional licensure/certification information needed to provide and maintain continuing education certification of attendance and records

  • Publicly-available information related to your practice, such as license information, disciplinary history, prior litigation and regulatory proceedings, and other due diligence related information

We may use the personal information we collect about you with information obtained from other sources, such as public databases, social media platforms and other third parties. For example, we may use public information, information collected through other third-party data aggregators and other third-party sources, to confirm contact or financial report, to verify licensure of healthcare professionals or to better understand your interests by associating demographic information with the information you have provided.


HOW DOES NUROLAC PAKISTAN USE YOUR PERSONAL INFORMATION?

How Nurolac Pakistan uses information depends on how you interact with our Services. Nurolac Pakistan will use the Personal Information you provide through Nurolac Pakistan’s Websites to respond to your questions and to provide you excellent customer service.

Nurolac Pakistan may also use your information for other purposes, such as to:

  • Provide our products and services to you and make them better

  • Develop new products and services

  • Accomplish your requests

  • Deliver customer service

  • Send you administrative communications regarding Nurolac Pakistan’s products or services

  • Notify you about special promotions or offers

  • Invite you to participate in surveys about our products, services or other market research

  • Better understand the interests of our customers and visitors who use our Services

  • Maintain Nurolac Pakistan’s online Services such as our websites and social media platforms

  • Monitor, detect and prevent fraud, improper activity and safeguard Company policy compliance

  • Conduct research 

  • Process payments

  • Evaluate how you and other users interact with our online services

  • Protect Nurolac Pakistan and our users 

  • Secure our online services including our network and website

  • Conduct research related to our current interactions with you

  • Debug the site and service to identify and repair errors that impair existing planned functionality

  • Defend ourselves in litigation and investigations and to prosecute litigations

  • Comply with our legal and regulatory obligations

Nurolac Pakistan may also use information collected from you or about you to offer you customized content, including to:

  • Recognize new or past visitors to our website

  • Remember your personal preferences

  • Show you more relevant and meaningful advertisements based on your interests

Nurolac Pakistan may also use your information for other purposes disclosed to you from time to time.

In addition, our website and mobile-optimized sites may have location-based features. To deliver these features, we may collect and use location data provided by your mobile device. For example, we may offer shopping features that allow you to get information about local merchants. By using such applications, you consent to the collection and use of your mobile device location data for purposes of delivering these location-based features.

We may use personal information collected from any of the sources listed in the “How Does Nurolac Pakistan Collect Personal Information?” section of this policy for our internal business purposes, such as data analysis, audits, developing new products, enhancing our websites, improving our Services, identifying usage trends and determining the effectiveness of our promotional campaigns.

We may aggregate and/or de-identify data about customers and site visitors and use it for any purpose, including product and service development and improvement activities. We may combine data we gather about you on our Nurolac Pakistan Website with our offline records. We use this consolidated information to help us better design Nurolac Pakistan websites, products and services to communicate information to you, to enhance our marketing and research activities; to assist you more applicable advertising and for other purposes, as disclosed to you from time to time.

 

DOES NUROLAC PAKISTAN NUTRITION SHARE PERSONAL INFORMATION?

We do not sell your personal information. However, we share personal information with our vendors, contractors, business and service partners, or other third parties (collectively, “Service Providers”). Examples of Service Providers include analysis firms, publicists, payment processing companies, customer service and support providers, IT services, email, web hosting and development companies and fulfillment companies. 

Some Service Providers may collect personal data on behalf of Nurolac Pakistan. These third parties may be provided with access to personal data needed to perform their functions. In addition, Nurolac Pakistan’s practice is to facilitate its Service Providers to keep your personal information confidential and to use personal information only to perform functions for Nurolac Pakistan.

If Nurolac Pakistan sells all or part of one of its product lines or divisions, your information may be transferred to the buyer. Nurolac Pakistan reserves the right to disclose your information to respond to authorized information requests from government authorities, to respond to valid judicial requests, to address national security situations, to provide security and investigate potential fraud, or when otherwise required by applicable law.  

Nurolac Pakistan may also disclose your personal information as required by law to any competent law enforcement body, regulatory or government agency, court or other third party where we believe the disclosure is necessary or appropriate to comply with a regulatory requirement, court order, judicial proceedings, government request or legal process served on us, or to protect the safety rights, or property of our customers, the public, Nurolac Pakistan or others, and to exercise, establish or defend Nurolac Pakistan’s legal rights.

Nurolac Pakistan may also disclose aggregate or de-identified data that is not personally identifiable to third parties for any purpose. Nurolac Pakistan may disclose your non-personal information to third parties for those third parties’ own advertising or marketing purposes.

Cookies and Other Tools

Nurolac Pakistan and its vendors may collect information about you by using cookies, tracking pixels, web beacons and other technologies (collectively, “Tools”). Nurolac Pakistan does this on Nurolac Pakistan Website and in emails that we send you. We use this information to better understand, customize and improve user experience with our websites, Services and offerings as well as to manage our advertising. This information can make your use of our Services (including our websites) easier and more meaningful by allowing Nurolac Pakistan and our Service Providers to provide better service, customize sites based on consumer preferences, accumulate statistics, provide you with more appropriate advertisements based on your interests, analyze trends and otherwise administer and improve our Facilities. Such information may be collected by Nurolac Pakistan’s advertising vendors and other third-party partners. If we have collected your personal information, we may associate this personal data with information gathered through these tools.


Your web browser can be set to allow you to control whether you will accept cookies, reject cookies, or to notify you each time a cookie is sent to your browser. If your browser is set to reject cookies, websites that are cookie-enabled will not recognize you when you return to the website, and some website functionality may be lost. The Help section of your browser can tell you how to avoid your browser from accepting cookies. To find out more about cookies, visit www.aboutcookies.org.


Here are some of the types of information collected when visiting Nurolac Pakistan Website:

Log data: When you use Nurolac Pakistan website, our servers automatically record information (“log data”), including information that your browser sends whenever you visit an Nurolac Pakistan website sends when you are using it. This log data may include your Internet Protocol address, the address of the webpages you visited that had Nurolac Pakistan features, browser type and settings, the date and time of your request, how you used websites and cookie data.


Cookie data: Depending on how you are accessing Nurolac Pakistan’s online Services, we and our Service Providers may use “cookies” (a small text file sent by your computer each time you visit our sites, unique to your Nurolac Pakistan account or your browser) or similar technologies, to record log data. When we use cookies, we may use “session” cookies (that last until you close your browser) or “persistent” cookies (that last until you and/or your browser delete them). Such as, we may use cookies to remember your individual preferences, such as sections of the website that you visit regularly, your user ID, or other settings so you do not have to set them up every time you visit Nurolac Pakistan Website, and we may use cookies to serve you appropriate advertising personalized to your interests. Some of the cookies we use are associated with your Nurolac Pakistan account (including personal information about you, such as the email address you gave us), and other cookies are not.

We may utilize Google Analytics, which collects and analyses data about how people use the Services and reports on events and trends using cookies and other similar technologies. Learn more on https://policies.google.com/privacy/google-partners, and opt-out of them by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.

Social media plugins and data. Furthermore, our websites and apps may include social media plugins (such as the Facebook “Like” button or the “Share to Twitter” button) that allow you to effortlessly share content with others. The operator of the social plugin can store a cookie on your computer when you visit any of our online Services, allowing that operator to recognize persons who have previously visited our websites. When you access our Services while connected into a social media website (e.g., Facebook, Twitter, or Google+), the social plugins allow that social media website to receive information about your visit. The social plugins also enable the social media website to share information about your Nurolac Pakistan Website activity with other social media users. Nurolac Pakistan has no influence over the content generated by the social plugins. Other social media websites’ privacy and data sharing policies should be consulted for more information regarding social plugins.


If you choose to link your social media or Google account to Nurolac Pakistan, we will be able to access data from those accounts (such as your friends or contacts). Please review these policies before providing us access because the information we get from these services is often dependent on your preferences or the applicable provider’s privacy policies. You accept that we are not liable for any of these social media service providers’ actions or omissions. We will use this information for the purposes mentioned in this Privacy Policy if you give us permission to access it.


Device information. We may collect information about the device you are using to access our Services in addition to log data, such as the kind of device, operating system, device settings, unique device identifiers, and crash data. Whether we collect some or all of this data is often determined by the sort of device you’re using and the settings on it. Depending on whether you’re using a Mac or a PC, or an iPhone or an Android phone, different forms of information are available. Please check the policies of your device manufacturer or software supplier to learn more about what information your device may make available to us.

Interest Based Advertising. Nurolac Pakistan strives to provide you with advertisements for products and services that you require or desire. Nurolac Pakistan and its vendors utilize common tracking techniques like cookies, pixels, web beacons, and other similar technologies to gather information about users in order to improve their online experience and deliver more relevant adverts. Nurolac Pakistan, like many other organizations, may gather this information through third-party advertising vendors and other partners. We, like other businesses, display ads where we believe they will be most relevant to clients. We achieve this in part by allowing network advertising providers with whom we collaborate to display their own Tools on Nurolac Pakistan’s website. This allows the network advertising company to recognize people who have previously visited Nurolac Pakistan website and serve you ads based on your web browsing activity, purchases, interests, and/or other data—a practice known as interest-based advertising (“IBA”) or online behavioral advertising (“OBA”).


These firms may also use these technologies to recognize you across devices, such as a mobile phone or a laptop, and display your ads on websites and apps you use.


Retargeting. We use a standard form of online advertising known as “retargeting” or “remarketing” to provide more meaningful advertisements. Retargeting works by delivering advertising on one site based on an individual’s online behaviors on another site. When you visit Nurolac Pakistan website or third-party websites, Nurolac Pakistan or its advertising suppliers may utilize a device ID, cookie, pixel, web beacon, or other similar technology placed by Nurolac Pakistan or our third-party vendor. These cookies or other technologies may allow you to be identified across numerous websites. To learn more about how our vendors and other websites collect and handle your data, you should read their privacy policies.

Opting-Out of IBA, OBA and Retargeting Activities

Click here to opt-out of having your online behavior collected for advertising purposes and receiving behaviorally targeted advertisements from our advertising partners. Choices you make are both browser and device-specific. Also, certain versions of the iOS operating system permit you to “ Limit Ad Tracking ” in the system settings, and certain versions of the Android operating system allow you to “ Opt-out of Interest-Based Ads ” in the system settings. 

Nurolac Pakistan’s Do Not Track Policy. Do Not Track (“DNT”) features in several browsers allow you to instruct a website not to track you. Some browsers may not be set up to honor such requests because of these features. The Ad Choice DNT signals are respected by Nurolac Pakistan. The options you choose are particular to your browser and device. Limiting the capacity of websites to set cookies, however, may degrade your general user experience, and in some situations Nurolac Pakistan may not be able to help you. Without cookies, local storage, and other similar technologies, websites will not function properly.


WHAT CHOICES DO I HAVE ABOUT HOW NUROLAC PAKISTAN GATHERS AND USES DATA ABOUT ME?

Certain Nurolac Pakistan Services may ask if you want to opt-out or opt-in to receive offers, promotions, and other services that may be of interest to you.


Marketing

You may opt-out of getting promotional marketing materials from us in the future if you no longer wish to receive such messages. Following the instructions given in the appropriate programs, you can unsubscribe from receiving marketing or other commercial emails from Nurolac Pakistan. We will make every effort to fulfil your request as soon as possible. Please be advised that after you opt out of these programs, you will no longer get any of the program’s associated discounts, coupons, or promotional offers. 


We retain the right to send you non-marketing emails even if you opt out of receiving such communications (such as information about changes to our Privacy Policy or Terms of Use).

Your Privacy Choices

Regarding our handling of your personal data, you may have some rights and choices. Depending on your jurisdiction, you may have other consumer rights, such as the right (subject to certain limitations and exceptions) to:

  • Know the categories and/or specific pieces of personal information collected about you, including whether your personal information is sold or disclosed, and with whom your personal information was shared

  • Access a copy of the personal data we maintain about you

  • Request removal of your personal data

We retain the right to verify your identity in connection with any requests for Personal Information in order to ensure that we only disclose information to the individuals to whom it pertains and that only those individuals, or their authorized representatives, have access to that information. We may ask and request additional information from an authorized agent making a request on behalf of a consumer to verify that you are authorized to make that request.


If we are unable to verify your identity, we have the right to refuse your request. If we decline your request in whole or in part, we will make every effort to notify you and explain our actions as well as the reasons for the refusal. 


Because of the decisions and requests, you make in connection with your Personal Information, we will not restrict or refuse you access to our Services. Please keep in mind that some decisions may have an impact on our capacity to provide the Services. If you sign up to receive marketing communications by email and subsequently request that Nurolac Pakistan erase all of your Personal Information, we will be unable to send you marketing communications, including any applicable offers or promotions. You may exercise any of your rights in accordance to your personal information by contacting us using the details provided under the “How Can I Contact Nurolac Pakistan” section or by clicking here.


HOW DOES NUROLAC PAKISTAN PROTECT INFORMATION?

Nurolac Pakistan takes precautions to protect our services, but the confidentiality of information transferred over the Internet cannot be guaranteed. We strongly advise you to use caution while sending personal information over the Internet, particularly health-related information. Nurolac Pakistan cannot guarantee that unauthorized third parties will not obtain access to your information; thus, you must assess the benefits and risks of sharing personal information to the Nurolac Pakistan Website. Nurolac Pakistan Website may contain links to third-party websites that are not under Nurolac Pakistan’s control or covered by the Nurolac Pakistan privacy statement. Before sending personal information to such third-party websites, you should review their privacy policies.

THIS WEBSITE IS NOT INTENDED FOR CHILDREN

Nurolac Pakistan does not intentionally collect or utilize information about children (defined as minors under the age of 12). We do not allow youngsters to order our items, communicate with us, or use any of our internet services without our permission. If you are a parent and discover that your child has shared information with us, please contact us through one of the methods listed below, and we will work with you to resolve the situation.

THIRD PARTY SITES

Nurolac Pakistan may provide connections to third-party websites and other information. Separate privacy notices or policies may apply to websites and third-party content to which we link. Nurolac Pakistan is not liable for the privacy practices of companies it does not own or control. 

If you provide Personal Information to a third-party site, that third-party will collect and regulate your interaction and personal information according to its privacy policies. We urge that you get familiar with any third-party privacy policies and practices that are not covered by this privacy statement.

CROSS BORDER TRANSFERS

Any information you supply to Nurolac Pakistan may be kept, processed, transferred, and accessed in Pakistan, where Nurolac Pakistan is located, as well as other countries that may not have the same degree of personal data protection as your home country. Regardless, matter where your personal data is stored or accessed, Nurolac Pakistan will handle it in accordance with this privacy policy.

HOW CAN I CONTACT NUROLAC PAKISTAN?

Please contact us if you have any queries regarding your information by clicking on the “Contact Us” link on the website you are viewing. You can also write a mail to the following address:

Nurolac Pakistan 
Korangi Industrial Area 
Karachi, Pakistan 

Toll-free number: +92 33-2826-0888 
Hours: Monday through Friday, 9:00 a.m. to 5 p.m. PST

In all communications to Nurolac Pakistan, please include the email address used for registration (if applicable), the website address, and a detailed explanation of your request. We will do our best to respond to all reasonable requests in a timely fashion.

You may exercise any of your rights in relation to your personal information by contacting us using the details provided above.


HOW DO I KNOW IF NUROLAC PAKISTAN HAS CHANGED THEIR POLICY?

Nurolac Pakistan reserves the right to make changes to this Privacy Statement at any time. If Nurolac Pakistan modifies its privacy practices, a new Privacy Policy will be created to reflect those changes, with the amended Privacy Policy’s effective date being stated in this paragraph. This Privacy Policy was last updated on December 24, 2022, and it is currently in effect.